Nsc General Manager

As an NSC General Manager you will assume overall responsibility for the delivery and operational processes within the National Service Centre (NSC), driving lean operational efficiencies across all areas in support of the wider Speedy business objectives and targets. You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.Responsible for:Driving network fulfilment and engineering productivity ensuring the hire network is stocked to target, ensuring assets are delivered on time, to the correct location, to the highest quality standard, from the supply chain through to Customer delivery.Daily, monthly and annual asset programming control to ensure satisfaction of internal customersDevelop a high performing and engaged team through effective recruitment, onboarding, continued coaching and development, performance management, and retention. Develop the Company’s people capability and talent pool aligned to business goals, including the identification and development of Speedy’s future leaders through succession planning and PDR’s all-in accordance with Speedy Career Line of sight. Implementation of highly effective Logistic and warehouse function supporting the flow and distribution of assets nationally, regionally and throughout the Speedy network.Ensure that the supporting workshop asset servicing activities meet all demands for Test and Run and Repair/Service creating the correct levels of asset availabilityImplementation and enhancement of all asset tracking and IS systems across the NSC.Activities delivered at or by the NSC are fully compliant with current Health, Safety and Environmental legislation.Facilities are serviced, maintained and function to the highest possible standard with adequate security measures in place to protect the People and Assets.Financial and managerial reporting to include people, assets and processes. Supplemented through cost control and diligence, demonstrating adherence to all Speedy governance requirementsEstablish strong working relationships with direct reports, key stakeholders, and senior sponsorsThe design, implementation and delivery of NSC continuous improvement strategies.The ideal candidate will have:Multi Site Management experience, Engineering, Asset, Warehousing and Transport knowledgeExceptional leadership, team development and people management skillsExperience of process optimisation in a logistics/warehousing environment with multiple product classesStrong relationship building, coaching, motivation and influencing skills.Direction of operational activities, asset programming and service delivery in a complex environment.Technical control and management of a workshop environmentA thorough understanding of Lean methodologies and implementation experience in delivering world class service excellenceDrive and determination to develop a culture of trust, continuous improvement, such as green initiatives and self-management, delivering year on year operational improvementLabour planning and employee engagement skills to ensure productivity.Experience of managing multi shift work patternsDesirable: Complex regional operations management experience.Negotiation skills and commercial acumenGood working knowledge of employment related policies and procedures, including transport legislation.Experience of specialist plant, power, engineering and construction businessesMonitoring of NSC operational performance, quality metrics and standards improvementIOSH and NEBOSH qualifiedWhat will we provide? We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!What we offer:26 days holiday (plus bank holidays)Life assurancePension SchemeBonus schemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingVita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementSpeedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.Single description (external)