You will promote a caring environment which provides residents with a high standard of personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice.
People
- To lead, inspire and engage your team to deliver quality and personalised care.
- To promote a positive collaborative culture within the Home in line with our Core Values of Family, Honesty and Respect.
- To undertake good and effective communications with your team, residents and relatives.
- To ensure the involved commitment, motivation, and flexibility of your team through proper organisation, leadership, job deployment and appropriate skill mix.
- To ensure overall compliance of the Home to appropriate Legislation, Regulations and Registration Authority requirements. To ensure compliance with appropriate Health & Safety, C.O.S.H.H., Fire, and Fair Employment/ Equal Opportunities Legislation.
- To ensure the smooth operation of the Home's Quality Management System through appropriate Self-Assessment and Quality Systems Audits, to ensure that declared quality outcomes are maintained.
- To ensure that the fabric of the Home, and all installations, equipment and appliances are maintained in accordance with Health & Safety requirements.
- To monitor, and act upon, all complaints received from residents, relatives and staff.
- To be responsible for Information Governance within We Care Group and communicating any changes to your team.
- You will be responsible for the commercial and financial performance of the home including occupancy levels and operating profit whilst ensuring regulatory compliance and good quality standards.