This is an excellent opportunity for a candidate that has just completed their A-levels, to gain experience of working in an office environment within an established and well-regarded local firm. The successful candidate will be considered for a permanent position within the firm at the end of their apprenticeship and further industry training will be offered in their area of interest within the business if appropriate.
Duties include:
- General administration duties such as scanning, filing, and organising the post daily.
- Helping to prepare postal and electronic reports to be sent to clients.
- Provide excellent customer service.
- Answering phone calls and responding to emails in a professional manner.
- Making phone calls to providers to ask for updates.
- Dealing with client enquiries.
- Maintaining clients' records on financial management databases.
For this role applicants will need:
- At least a 4 grade in GCSE Maths and English.
- Be friendly, professional, and hardworking.
- Confidence in talking to people.
- Keen to learn and develop.
- A positive and hardworking attitude.
- Be competent in Microsoft office applications (Outlook, Word & Excel) and adaptable to using new IT software.
- Be able to work in a team and independently.
- Good time management and communication skills.
This role will be supported by a level 3 business administration qualification supported by Starting Off.