Office Administrator

Our client are looking for a proactive and efficient Office Administrator to join their team in Macclesfield. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way. You will need to be consistent in delivering a quality service to our clients.

Office Administrator Position Overview

• Providing customer service to customers, engineers and suppliers.
• Arranging appointments for customers in a cost effective and organised manner.
• Dealing with queries from customers.
• Rescheduling appointments using our job management system, SimPRO.
• Logging current jobs onto our job management system/database.
• Working with Managers, engineers and Sub-contractors to organise and schedule work.
• Updating and changing information as the job changes.
• Ordering Materials via purchase orders and issuing works orders to sub-contractors
• Handling calls and communicating between the customers and engineers.
• Keeping all activity logged and up-to-date in an accurate manner.
• Liaising with staff at customer sites keeping them up-to-date with progress information.
• Working to ensure engineers days are planned maximising productivity & re-arranging works where necessary to optimise the engineers route.
• Ensuring that engineers are using and updating their job sheets correctly.
• Ensuring jobs raised in the job management system are booked in within target.
• Typing & sending quotations to customers.
• Management of engineers vehicles, booking repairs, MOTs etc.
• Logging assets and signing in and out to engineers, keeping up to date records.
• Tracking engineers qualification expiry dates and booking training courses.
• Ad-hoc admin duties

Office Administrator Position Requirements

• Experience within a construction/maintenance organisation (desirable)
• IT Literate (SimPRO Experience would be desirable)
• Excellent Customer service skills.
• Excellent work ethic.

Office Administrator Position Remuneration

• £20,000 - £30,000
• Mon- Fri
• Holiday Pay
• Pension
• Full Package Discussed at Interview

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.