Office Administrator Apprentice

About The Role
Are you a good communicator with a good level of attention to detail? Can you remain calm under pressure and provide excellent customer service?
PETA are proud to be working with Challenger Lighting Services Ltd to recruit an Office Administrator Apprentice to support with the company operations.
The Office Administrator Apprentice will be responsible for onsite operations to achieve positive results, ensuring that the service level commitments are fulfilled.
Total Customer satisfaction is the goal!
 
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Office Administrator will be responsible for the following duties:

• First point of contact for customers via telephone and email, taking accurate messages and dealing with enquiries in a timely manner
• Ensure sales orders are loaded promptly onto the Challenger bespoke IT system, achieving customer service requirements
• Arrange security for site visits when required i.e. shopping centers 
• Proactively review customer reports provided by mobile engineers and liaising with scheduling and warehouse
• Correspond daily with customers and engineers via phone/email and through customer portals
• Provide management and customers with reports, spreadsheets and feedback, to continue effective planning and performance management

What are the career prospects at Challenger Lighting Services Limited?
There is the potential to be offered a full-time role at the end of the apprenticeship.
Essential Skills:
It is essential that the Office Administrator has the following skills and personal qualities:

• Punctuality 
• Multitasking 
• Accuracy 
• Attention to detail 
• Communication 
• GCSEs (or equivalent) in maths and English with at least a grade C/4 

Due to the health and safety restrictions at Challenger Lighting, we can only accept applicants who are 18 years or over.
About The Company
About us:
The Company is one of the UK’s leading commercial lighting management partners, providing knowledge, expertise, and a premier service to a national client base.
We excel in lighting maintenance and LED installations and have over 25 years’ experience in delivering professional services to clients in the retail, commercial, industrial and hospitality sectors nationwide.
Company Benefits:

• 20 days per year plus bank holidays

In addition, after two years’ service, full time employees are entitled to an extra two days’ annual holiday per year, which will take effect from 1st October following the 2nd anniversary of that employee’s commencement date of employment.
A further three days will be awarded on 1st October of the following year.

• Bonus Scheme

The Company is currently running a bonus scheme relating to attendance, at a rate of 5% of salary payable monthly in arrears, 100% must be achieved in each qualifying month.
On site free parking
Don’t miss out on this excellent opportunity, apply for the Office Administrator Apprentice role today!