Job Description Summary

We have an exciting opportunity in our On-Wing Support(OWS) team based at Heathrow for an On Wing Support Planner. Reporting to The OWS Site Leader, you will work across a wide variety of customers, GE Aviation facilities and partners to plan all aspects of engine maintenance from job request through final billing.
This is a fundamental role within the GE On Wing Support team, which is a 24 / 7 / 365 operation supporting Airline Engine maintenance, throughout Europe and beyond.

Job Description

Essential Responsibilities

• Customer Facing representative for GE Aviation On Wing Support to liase and support the customer on existing contracts and any future help and support required.
• Working Directly with On Wing Support Engineers to ensure our on site or in the field requirements are met to ensure engines and customers turn times.
• Coordinate resources and tooling in order to effectively complete engine repairs in the shop or offsite locations throughout the world
• Communicate across multiple departments to effectively coordinate operations between manufacturing, project and product support teams
• Work with Operational Leadership & Material Logistics coordinators to ensure deliveries meet customers™ expectations
• Communicate with internal team and customers to ensure seamless service and work scope execution
• Review the SAP report and coordinate with Customer Service to ensure customers expectations are met
• Support commercial team in quoting and managing of work scopes, parts logistics

Qualifications / Requirements:

• Experience with Engine maintenance, trouble shooting, and assembly procedures.
• Engineering and/or technical background
• As GE On Wing Support is a 24 / 7 / 365 operation and you must be willing and able to support calls during off-hours when emergency situations arise, when Covering the Out of hours shift (one in three weeks).

Desired Skills / Experience:

• Applicants will be familiar with quick-turn aircraft engine maintenance, repair and field services, operations of a FAR-145 Repair Station.
• Degree Level Educated
• Demonstrated quality, compliance and customer satisfaction skills
• Experience in repair of large commercial engines

Flexible Working

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Security Clearance

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

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Additional Information