Onboard Sales and Services Assistant

Onboard Sales and Services Assistant, Cairnryan
As an Onboard Sales and Services Assistant at Stena Line, you’ll enjoy working closely with a diverse team who are passionate about exceptional customer service.

Working and living in such close proximity to colleagues means that strong and enduring friendships are commonplace among teams at Stena Line. We need welcoming, caring and reliable Onboard Sales and Services Assistants – people who will ensure our guests have such a wonderful experience on board, that they can’t wait to sail with Stena Line again!

Some of your key responsibilities:

• Housekeeping:Ensuring cabins are cleaned thoroughly and in excellent condition prior to our guests’ arrival on board.
• Restaurants:Making sure our guest have a fantastic experience by delivering prompt and friendly service, clearing tables, and washing dishes as needed.
• Retail:Working the tills and handling customer requests, while ensuring that our shops are clean, tidy and well-stocked.

What you will experience
An exciting, friendly and fast-paced working environment where no two days or week are ever the same. We pride ourselves on our excellent training programmes and provide lots of opportunities to progress your career at Stena Line in many different areas of the business.

BENEFITS.
- Concessionary travel on any route on the Irish Sea/North Sea
- Recognition scheme
- Employee Assistance Programme
- Great working environment Sea and Shore
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities

Who you are

You’re the kind of helpful and reliable person who goes above and beyond to ensure the safety and satisfaction of all guests. A warm, welcoming and fastidious individual who relishes working as part of a big team dedicated to delivering a memorable, world-class service.

The MUST haves:

• Experience working in any of the following sectors: hospitality, customer service, housekeeping or catering
• Be willing to work away from home for up to one week at a time
• Over 18 years old
• UK NI number and UK Bank account

Why do we use tests as a first step?
For us at Stena Line, it is important to provide all our applicants with a fair and inclusive recruitment process. Therefore, we choose to use tests as a first step in the process - we are interested in your potential match for the role rather than just what is stated in your application! If successful you will be invited to a Recruitment Day towards the end of April where you will find out everything you need to know about a career at Sea, your interview will also be held on this day.

Interested? 
This is a variable hours position based onboard our Cairnryan vessels within our Onboard Sales and Services department. To apply, please register your profile as soon as possible but no later than 22nd April, 2024. We are having an ongoing selection, so do not wait with your application.

About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 6,100 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business.

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.

Job Type: Zero hours contract

Salary: £11.52 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person