Operation Expert

Operation Expert
Our client based in Reading are looking for Operation Expert is a leading global ICT infrastructure solutions provider. Through their dedication to customer-centric innovation and strong partnerships, they have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields.
* Daily rate £100- £118 per day DOE
* Monday - Friday
* Mandarin and English speaking only
Responsibilities
* Support project teams in tasks related to internal control, such as data analysis and summarising of risk data from various internal control inspection methods and regular monitoring of various risk indicators.
* Use the company's proprietary risk data dashboard to monitor and review internal control risks on a regular basis as well as review risk control processes.
* Streamline, clarify and document internal processes in daily operations, and use the documentation produced to define and promote best practices in operations, as well as processes for optimisation.
* Provide proactive and timely support in operations, such as communicating with various stakeholders, organising meetings and prepare meeting materials, producing meeting minutes.
* Liaise with the company's regional office and project management office to monitor key internal control metrics and achieve defined results and liaise with project teams to push for rule compliance, adoption of new digital tools and key performance indicator attainment.
* Work collaboratively and coordinate with other teams within the department to achieve defined performance results.
* Support in internal training activities by planning regular training sessions, creating necessary training materials, and providing training sessions.
* Support in monthly data report writing by gathering data input, creating report slides, arranging relevant meetings, as necessary.
* Additional ad hoc support to the department as requested.
Skills
* Ability to quickly learn and adapt to new digital tools, new guidelines, and new environments.
* Excellent time-management and organisational skills.
* Demonstrable experience in communicating with senior stakeholders with clear written and verbal reporting skills.
* Excellent numeracy skills and a keen eye for detail.
* Proficient in MS Office suite: Outlook, MS Word with strong experience/skill in Excel & PowerPoint.
* Proactive in supporting team members and colleagues in a team working environment.
* 3 years of experience working in Project Management in a global environment.
* Well-versed in project risk management and risk indicators.
* Proven ability to prioritise workload & multi-task as needed.
* Proven experience of working collaboratively to achieve required outcomes on time to quality standards.

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