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Form of work
SalaryOperational Banking MI/BI Analyst
This is a tremendous opportunity with a large, prestigious global financial services to support the Business Service Management Lead with the ingestion and analysis of source data, the development of analytics to understand dependencies and trends, and the production of KPI and KRI dashboards which support the Office of COO/Operational reporting functions.
The role will involve:
Responsible for the creation of the Analytics standards by which Business Services are measured
Responsible for the design of datasets and data models associated with Service operations, performance, resilience, risk and change and translating into insightful outputs
Responsible for design and implementation of MI dashboarding and utilisation of appropriate tooling to meet demands for hard-copy presentation as well as active dynamics.
In collaboration with key stakeholders in the provision of key service operations, develop processes and design to ensure required data is available, accurate and timely to support Analytics requirements.
In collaboration with stakeholders support identification of key metrics both specific to the service as well as more holistic in the spirit of enterprise reporting.
Responsible for the creation, publication and delivery of Analytics education and communication
Collaborate with the Analytics & Insight Team to align to best practice standards
Collaborate with the Analytics community to share ideas and insights.
Support selection/utilisation of service management and analytics/MI/Dashboarding tooling
Provide guidance to Business Service Analysts for the deployment and maintenance of service KPIs and KRIs
You will require the following to be considered for the role:
Banking Office of COO/Operational experience business function experience
Experience of working as an E2E MI/BI Analyst -must have previous experience of owning everything E2E.
Must have full process experience including everything from tech (obtain data + manipulate)>how to do metric >KPIhow do you pull insights for it and add commentary
Awareness of Operational reporting is essential in a banking environment
An outstanding problem solver who is has an analytical mindset, is inquisitive and excellent with technology enabling a creative approach to solution scoping and delivery.
Core competency in SQL along with proficiency in at least one other programming language eg Python
Strong data manipulation, data preparation and Datamodelling skills along with solid experience of using a variety of relevant tools and techniques, ideally including Alteryx.
Experience with using Power BI and/or Tableau to develop data driven dashboards.
Experience of working with ServiceNow
Experience working with cloud environments & components (eg AWS, Azure)
Demonstrable experience of working on projects with diverse and complex data sets and all data types.
Ability to manage analytics products using appropriate version control methods, experience using Git Repository would be a bonus.
Keywords: mi, bi, business, management, information, Service Catalogue Management, Service Mapping, Service Resilience & Continuity Management, Service Third-Party Engagement Management, Service Incident Management, Service Problem Management, Service SLA Management, Service Capacity Management, Service Control Management, Service Reporting & MI, Service Change Demand Management and Service Change Management, SQL, python, C++, Java, analyst, consultant, engineer, business, system, systems
