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The Operational Support Assistant provides a first line contact for operational staff and to assist in the development and maintenance of quality assurance measures to support the functioning and ensure the quality of the operational delivery units.
Main Responsibilities:
- Assist in the delivery of effective, efficient, support service at all times
- Act as a consistent contact for both operational and charity staff
- Assist the Operational Support Manager in accordance with the KSSAAT policies and procedures
- Assist the Operational Support Manager to ensure that the implementation of new procedures is undertaken in an appropriate and timely manner
- Assist the Operational Support Manager to ensure the availability of sufficient, clean, well maintained and serviceable equipment, medicines and consumables for use by the operational delivery units and their staff.
- Assist in the development and maintenance of systems and processes to quality assure the logistical processes of the operation and operational staff’s compliance with them.
- Where qualified, and in liaison with the Clinical Managers, provide effective co-ordination and monitoring of all elements of KSSAAT Health and Safety, risk assessment and risk management.
- Assist the Operational Support Manager in ensuring a supply of serviceable equipment and accessories to allow the support of KSSAAT staff induction and training courses.
About you:
Previous experience of working in a medical environment
Previous experience of handling and servicing medical equipment
Excellent communication skills both verbally and in writing
A resilient and calm personality in a potentially fast paced environment
Adaptable, tactful and diplomatic, remaining good humoured under pressure
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 19th April 2024. However, the role may close prior to this date if a suitable candidate is found.
