Operational Support (Receptionist) - Uod1321

We are recruiting for an exceptional individual to join us as a Receptionist within our Operational Support Team, to act as the first point of contact for visitors and callers and to undertake a range of other general administrative tasks as identified by the Head of Operations. The post holder will be responsible for providing an efficient reception service located at the School of Medicine Reception Desk, promoting a professional and positive image of the organisation.

This is a fixed-term appointment for 12 months in the first instance.

The University of Dundee enjoys an international reputation for excellence that attracts top-class students and academics from across the world - with over 140 countries represented in the University community. You will be based at Ninewells Hospital and Medical School, one of Europe's largest teaching hospitals where the School of Medicine provides outstanding opportunities in medical education and training supported by world class research facilities.

Your priorities will include:

• Greet and welcome all staff, visitors and students and inform relevant member of staff of their arrival.
• Answer routine enquiries by telephone, face to face or email and handle whenever possible.
• Receiving incoming calls, taking accurate messages and pass on or to transfer the call as appropriate.
• Monitor and ensure that the Reception Area is kept tidy and projects a business-like image.

Who we're looking for:

• Excellent organisational and communication skills including written and verbal/telephone manner.
• Good interpersonal skills, including evidence of team working and the ability to be proactive in responding to the needs of staff and students in a friendly and welcoming manner.
• Ability to use initiative and good interpersonal skills.
• Ability to work under direction.

For further information about this position please contact Laura Burgess (Operations Support Manager) l.a.burgess@dundee.ac.uk

The diversity of our staff and students helps to make the University of Dundee a UK university of choice for undergraduate, postgraduate and distance learning. Family friendly policies, staff networks for BME, Disabled and LGBT staff, membership of Athena SWAN, the ECU Race Equality Charter and Stonewall as well a full range of disability services, create an enjoyable and inclusive place to work.