OPERATIONS ADMINISTRATOR

If you want to work in a varied role, within the travel industry, this is the role for you!We are delighted to be working with one of our clients who have a national presence and are now seeking an Operations Administrator based in Darlington. This is an amazing opportunity to join a forward-thinking business with further positive prospects as a company. We are seeking an upbeat individual, with the ability to provide excellent customer service skills to work in a diverse position, communicating with a wide range of customers and clients.Duties as an Operations Administrator: Managing diaries and booking appointments Preparing information and reports Liaising with internal and external parties Providing excellent, efficient and accurate customer service and support Handling queries and updating systems Arranging visits and attractions Meeting deadlines and negotiating with clients Gathering relevant information for the customer Actioning requests and solving problems Maintaining relationships and dealing with payments Assisting with other departments where required General ad-hoc duties relevant to postSkills: Strong communication and customer service skills Excellent and demonstrated administrative experience Experience within the travel industry A personable nature with a clear telephone manner Good problem-solving skills and a desire to learn The ability to multitask and organise tasks Excellent IT skills including using Microsoft OfficeTo be successful as an Operations Administrator and join a refreshing working environment and culture, you will need to be proactive by nature, with the ability to act on your own initiative and work in a fast-paced environment. In return you will receive a salary up to £24,500 per annum, plus company benefits, working Monday-Friday.Apply today!