Address
Form of work
SalaryJob DescriptionOperations Assessor (6 month temporary role)
37.5 per week available
£40,000 per annum
Do you dare to make a difference?
We are looking for a temporary Operations assessor to join our expanding team at National Care Group.
Main Duties & Responsibilities
Support current management in quality delivery, assessing and reporting on system usage, data and quality measures to ensure full compliance.
Responsible for assessing care services and care records and working with managers to highlight improvements required to provide outstanding service delivery.
Maintain skills and knowledge regarding regulatory compliance in order to assess services against regulatory requirements.
Assess and monitor the completion of audits on behalf of the Operations team and ensure audit results are triangulated and acted upon.
Assist Regional Managers in all aspects of quality and business improvements through action planning and working closely with Quality Assessors.
Develop positive working environments and professional mechanisms to provide feedback.
Ensure a culture of continuous improvement is embedded across services
Support with day to day governance
Ensure National Care Group’s vision and values are always adhered to.
Skills & Abilities Required
Have a value base which is consistent with that which underpins NCG
A positive, can-do attitude.
Proactive and professional and able to deal with people at all levels
Flexible in relation to work location
Have strong and proactive people management skills
Experience of auditing and assessing operational care delivery
Exceptional communications skills.
Experience of working with individuals with learning disabilities, neurological conditions, mental health
Able to work as part of a wider team
Essential Requirements
Experience of working within Care Quality Commission (CQC) guidelines
Excellent written/verbal communication skills
Desirable Requirements
Two years' experience working as a Registered Manager
Institute of Leadership and Management Level 5 qualified
Apply today or email jason.kenyon@nationalcaregroup.com
