Operations Coordinator

Operations Coordinator
Portsmouth
£25,500
Full time – 37.5hpw
Hybrid – 3 days office / 2 days WFH

My client is a global professional service firm whose headquarters are in Stockholm, Sweden with over 1200 staff in six continents.

As a business they apply a relentless focus on quality to create deeply customised, fun and powerful training and coaching experiences

The Role

The Operations Coordinator will support the daily operations of our coaching & Training business, ensuring smooth and efficient processes. This role involves coordinating various administrative tasks, assisting with client management, and providing support to the Project team. The ideal candidate is organised, detail-oriented, and has a passion for helping others succeed.

Key Responsibilities:

• Administrative Support:
• Assist in managing the daily operations of the coaching business.
• Handle scheduling and calendar management for coaching sessions, workshops, and events.
• Prepare and distribute meeting agendas, minutes, and other relevant documents.

Client Coordination:

• Serve as the primary point of contact for clients, responding to inquiries and providing information about coaching services.
• Assist with client onboarding and ensure all necessary paperwork is completed.
• Maintain accurate client records and update the client management system regularly.

Event Coordination:

• Assist in planning and coordinating coaching events, workshops, and seminars.
• Manage event logistics, including venue arrangements, materials preparation, and attendee registration.
• Provide on-site support during events to ensure they run smoothly.

Financial Administration:

• Assist with basic bookkeeping tasks, such as invoicing and expense tracking.
• Help prepare financial reports and budget summaries as needed.
• Coordinate with the finance team to ensure timely and accurate processing of payments.

Skills:

• Strong organisational and multitasking skills.
• A flexible “Can do” attitude
• Excellent communication skills, both written and verbal.
• Team player
• Confident and can work in a fast paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Basic knowledge of client management systems and social media platforms.

Apply now or call Lynsey for more info