Address
Form of work
SalaryOperations Director
South Birmingham / Warwickshire / Worcestershire
£70-90k plus car/allowance, shares etc.
Insurance Repairs Industry
Summary
Our contractor client is looking for an experienced & driven Operations Director to head up 2 x offices and a team of circa 70 within an expanding and extremely successful company. The successful person will be joining the senior management team and will be responsible for overseeing and developing their area/teams (through 4-5 direct reports) and helping the business grow.
Operations Director Responsibilities
- Lead and develop an increasing team (circa 60-70 FTE now), ensuring efficient delivery of services across the business and that they are cost-effective, meet SLA’s and achieve targets
- Work closely alongside the MD, setting strategic goals and making operational decisions
- Evaluating, interpretating and analysing data & metrics to measure and improve performance
- Lead, train, support and develop your team to ensure their progression in the business
- Manage operational budget, ensuring future profitability through SLA performance reviews, adjusting operational budgets as required and forecasting current and potential business levels
- Manage relationships and contracts with external partners, vendors, and clients
- Review, revise, and implement processes and procedures to meet business objectives
Requirements
We are looking for an Operations Director from the property insurance repairs / maintenance industry. Ideally you will have had experience managing a company with a turnover of circa £8-12m.
Key skills required;
- Extensive operational management/leadership experience at a similar level
- Strong commercial acumen in the property/repairs industry
- Analytical thinker (detail/data orientated)
- Experience leading a similar sized team (circa 60-100 FTE) or more
- Process driven / performance
- Experience of managing multi -million-pound budgets
- Solid understanding of diverse business functions (supply chain, finance, customer service)
Operations Director Package
- Competitive negotiable salary (around £70-£90K)
- Car allowance
- Shares
- Holiday/pension etc.
Additional Information
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