Operations Director - London and the South East

Operations Director - London and the South East

Salary: £50,000 - £60,000 dependent on experience

Days / Hours: Monday to Friday 0830 - 1730 hours

Location: Covering multiple sites throughout London and the South east. Locations include main office attendance in Greenwich, Ashford, Canterbury, Reading, Folkestone and Essex. We require you to be within 1 hour travel time to Greenwich.

Benefits include: Company car

Access to an employee reward scheme

25 days annual leave, plus Bank/Public Holidays

Pension & Life Assurance

Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

The London and SE Operations Director will report directly to the Chief Operating Officer and will be responsible for the day-to-day running of a group of managers looking after an established portfolio of contracts within London and the Home Counties. You will have the opportunity to develop your skills and experience while working for a company that provides a comprehensive range of support, opportunity, and benefits.

Key Responsibilities for the Operations Director duties will include:

• Full operational responsibility for London and SE
• Assisting and maximising opportunity for the business to grow through strategy development
• Monthly 1:2:1s with Operations Managers
• Carrying out staff welfare visits / appraisals / investigations
• Managing staff and team building
• Complying with individual site service level agreements and key performance indicators
• Implementing and following correct client and company procedures
• Identifying cost savings and increasing profitability

Essential Skills Required:

Please note that this is not an exhaustive list of responsibilities and skills. The Operations Director may be required to perform additional duties as needed to support the organisation's goals and objectives.

• Previous senior management experience within the Security, Service or Facilities Management Industry
• Accomplished in motivating and leading a team
• Ability to risk assess and identify compromises (actual or potential)
• Exceptional communication skills with the ability to communicate clearly and logically in face-to-face situations with clients and staff
• Dealing with client requests and situations which arise promptly and accurately
• Excellent English language both written and spoken
• Excellent ability to present, including but not limited to, tender conversations and to the Board with Business Cases
• Must be proficient with Microsoft Word, Excel, PowerPoint and Outlook
• Highly effective organisational skills and the ability to plan, prioritise and meet deadlines
• Must be hardworking, self-motivated, reliable, and trustworthy
• Must have a "can-do" and progressive attitude
• Exemplary customer service skills
• Self-motivated and able to work on own initiative
• Must hold a full UK driver’s licence

Current SIA Licence is desirable but not essential - this can be obtained post placement