Job Title: Operations Director

Salary: €72,000 per year + bonus

Location: Brussels, Belgium

This new hotel recently opened and they are looking for an Operations Director to oversee the day to day in this property.
They count with 6 F&B outlets in the hotel, +400 rooms, and several meeting rooms.
It is a high-volume property. With a big name behind us, this 4-star property is set for great things! Read more below!

The position

• Lead strategic hotel operations, overseeing Front Office, Recreation/Health, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.
• Collaborate with department heads to develop and implement strategies aligned with brand service initiatives.
• Ensure hotel operations meet brand standards, target customer needs, and maximize financial performance while fostering positive owner relations.
• Implement property-wide strategies to meet or exceed brand and customer expectations, ensuring return on investment.
• Maintain smooth daily hotel operations through teamwork and customer focus, acting as General Manager in their absence.
• Be aware of customers’ needs and complains
• Communicate regularly with department and team managers, VIPs, and clients to stay informed and engaged.
• Participate in Management Group meetings and other relevant gatherings as required.
• Develop and approve monthly forecasting procedures in coordination with the General Manager.
• Collaborate with General Manager and Chief Engineer to address capital-related issues.
• Handle employee and customer concerns promptly and effectively on a daily basis.

The successful candidate

• Local market knowledge
• Min 3 years experience in a similar role
• Previous experience in high-end, chic, luxury lifestyle
• Experience overseeing several outlets
• Attention to detail
• Great leader and supporting the team

• Strong interpersonal and problem-solving abilities
• Fluent in English and French or Dutch

Perks

• Meal vouchers
• Hospital insurance
• Dry cleaning

Job Title: Operations Director

Salary: €72,000 per year + bonus

Location: Brussels, Belgium

We look forward to receiving your application! Please apply today or send your cv to irene@Corecruitment.com

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