Operations Manager

About us

The Bike Storage Co. was established in 2014 and has since become a UK market-leader in the field of cycle storage, street furniture and end of trip facilities.

Strong relationships formed with many of the top Architects and Main Contractors in the Construction sector has seen significant company growth in recent years, with exciting prospects as the popularity of cycling and eco-friendly initiatives continues to rise.

An opportunity to join a dynamic, ambitious company with offices in Chelsea Harbour, Southwest London.

Summary of Role:

The Operations Manager is responsible for the operational services of the company, ensuring efficient processes are maintained, and client needs are met and managed. You will be crucial in overseeing and handling day to day operations of the company and ensuring that business functions run smoothly and efficiently. This includes working closely with company directors, internal departments, suppliers and clients to achieve company goals and deliver customer projects.

Typical Daily Tasks:

· Work with Directors, company departments and suppliers to efficiently deliver clients' projects

· Assist Directors to assist with project timelines and update clients promptly

· Monitor labour, subcontractors, plant, materials and suppliers

· Ensure the best utilisation of subcontractors and suppliers for the efficient use of resources and maximise profitability

· Assist with resolving day-to-day operational issues as they arise

· Operational support for sub-contractors and suppliers as needed

· Assist with pre-contract and pre-arrival information to clients

· Supplier relationships - monitor the status of secured projects with the supply chain and update clients on lead times and/or installation dates.

· Feedback on client responses to management regarding price, service, quality and any issues highlighted through discussions with clients or potential clients.

· Ad hoc tasks to assist the operation and growth of the company.

Qualifications & Skills:

· Educated to degree level preferred

· 2+ years of operational experience preferred

· Exceptional interpersonal skills

· Problem solver with a keen eye for detail

· Organised and efficient

Location:

Monday – Friday based at our office: 306 Harbour Yard, London, SW10 0XD; with occasional requirements to carry out site visits and client meetings.

Remuneration:

· Salary of £30,000 - £40,000 per annum, experience and skillset dependent

· Annual performance related bonus

· Full-time office-based role

· Opportunity to join and develop a rapidly growing company

· Pension plan

· Strong opportunity for career progression

· Ongoing training

Holiday Allowance:

· 31 Days holiday, including UK National Bank Holidays

· Plus office shut down over Christmas and NYE

Other Perks:

· Apple MacBook Pro

· Gym Membership

· Company mobile

· Company events

· Casual dress

· Company benefits scheme

Job Type: Full-time

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Gym membership
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Application question(s):

• This is a full-time office-based role. Are you happy with this?
• How long would your commute take, travelling to SW10 0XD in minutes?

Education:

• Bachelor's (required)

Experience:

• Operations management: 2 years (required)

Work Location: In person

Application deadline: 31/05/2024
Expected start date: 03/06/2024