Operations Manager - Employability / Restart

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.
 
Job Title: Operations Manager (Employability / Restart)
Location: Sunderland, Tyne and Wear
Salary: £42,000 - £45,000 Depending on experience
Package:  Excellent Holiday Entitlement, Mileage + Much More!
Type: Full Time, Permanent
KM are pleased to be recruiting on behalf of a private Training Provider who are looking to appoint an experienced Operations Manager, to manage the delivery of Restart in Sunderland and surrounding areas.
The successful candidate must have proven experience of operational management for the delivery of employability training, together with the day to day management of a team of delivery staff.
Duties:
- Responsible for the leadership and operational management, for the delivery of employability training (Restart) in your region.
- Responsible for direct management and support of delivery staff.
- Ensure all staff have a clear understanding of their measurable targets / KPI’s, and effectively performance manage them to achieve these
- Carry out staff reviews and appraisals, to review performance and identify any areas for improvement.
- Responsible for budget control and financial management of the provision in your area.
- Ensure contractual targets and objectives are met in terms of referrals and progressions.
- Engage with stakeholders, employers and key referral organisations to identify and maximise opportunities for business growth and referrals.
- Ensure quality and compliance is maintained across all areas (claims, audits, records, contractual expectations)
- Ensure the delivery sites in your region meet the required standard for the business and ensure safeguarding and health and safety measures are maintained and visible.
Essential Criteria:
- Proven experience of operational management, within the Employability / Skills sector.
- Experience of managing a team towards the achievement of set targets.
- Proven knowledge of employability/welfare to work programmes.
- Excellent people management and performance management skills
- Knowledge of the local labour market and ability to develop strong relationships with referral partners and stakeholders
- Proven experience of managing budgets and working towards/achieving targets.
- Excellent organisational and time management skills.
- Full, clean driving licence and own vehicle.
- Must be flexible with travel.
Please note:
KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.