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Form of work
SalaryOperations Specialist | Fast-Growth Ecommerce Scale Up | London (hybrid)
Harmonic are delighted to collaborate with an impressive fast-growth e-commerce scale-up. The business operates in the D2C e-commerce sector, providing a diverse range of goods to their customers.
Having scaled quickly yet sustainably, they have garnered an exceptional reputation since being founded, boasting a loyal global user base, with prestigious memberships of accelerators including Tech Nation and awards recognition from the Deloitte Fast 50. With a clear vision for growth, they are poised to make significant strides in their industry.
Culturally, this values-driven business treats its employees with respect and provides excellent benefits both inside and outside of work. They are a close-knit team, high-intellect team and have developed a truly unique culture with a rare blend of dynamism, focus and fun.
Reporting into the Head of Finance and Operations, you will be tasked with taking ownership of the core day-to-day operations function, and consistently striving to improve efficiency and develop supplier and customer relationships. You will also have the opportunity to become a popular face in the business through organising fun social events!
Responsibilities
- Owning supplier relationships and setting SLAs
- Identifying opportunities to improve supplier efficiency
- Merchandising/researching and onboarding new suppliers
- Monitoring the quality control process
- Overseeing inventory through stock reconciliation
- Partnering with customer service to identify problems and solutions
- HR related duties such as onboarding
- Organising company social events
- Ad-hoc support to the senior leadership team
Essential criteria
- 2 years' experience in an administrative role
- Detail orientated and highly organisational
- Strong analytical skills and mindset
- Excellent verbal and written communication
- Ability to partner with other teams and consistently acquire new knowledge and skills
Desirable criteria
- Experience in operations/supply chain/merchandising
- Understanding of SLAs and commercial contracts
Salary: £30,000 to £36,000
Location: London (2 days in the office)
Start date: ASAP (maximum one month notice)
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion.
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At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
