Ecommerce Sales Operations Analyst

Your new company
Your new company is a globally renowned UK-based Financial Services & Information company.
Your new role
Our client is looking for an E-commerce Sales Operations Analyst to help monitor all the transition points in customer user-journeys ranging from clicks on free-trials, form-fills and ensuring they observe any unexpected (customer) drop-offs or where users may be getting "stuck" in the journeys. The role will work closely with existing Level 1 and 2 support teams for e-commerce and provide an additional layer of oversight in case questions also come in as to why a user didn't receive a welcome email and/or why a user hasn't gone further in their journey.
What you\'ll need to succeed

• Experience with setting up monitoring dashboards and the operations.
• Experience of running the day-to-day e-commerce infrastructure.
• Data Visualisation tables (Power BI, Tableau, etc)
• Digital Analytics tools (Adobe Analytics, Google Analytics, etc)

What you\'ll get in return

• An opportunity to work with a well renowned financial services firm.
• Exciting opportunity to work on a digital catalyst for the digital transformation of this Financial Services firm, and the first in the industry!
• Opportunity to work in an excellent office based in the heart of London.
• Hybrid working (2-3 days in office)
• Up to £650 per day (Inside IR35)

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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