Sales Operations Analyst

Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it?  If so, read on, as we’re looking for a ­­­­Sales Operations Analyst to join our Network team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of 5000+ smart lockers, 200+ leading retail partners like Vinted, ASOS, Zara and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel.

On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door.

About the role:

As the Sales Strategy Analyst at InPost, you will play a pivotal role in driving the sales team's growth and scalability. This position offers a unique opportunity to contribute to the development and execution of strategic initiatives, optimize sales processes, and drive operational efficiency within the sales organization.

What you’ll be doing:

• Strategic Initiatives: Collaborate with sales leadership to develop, implement, and monitor strategic initiatives aligned with overall business goals.
• Sales Process Optimization: Identify opportunities to enhance sales processes, streamline workflows, and improve overall operational efficiency.
• Sales Analytics: Generate and maintain regular sales reports and dashboards, providing key performance indicators (KPIs) to track team performance.
• CRM Improvement: Support the seamless migration to a new CRM system. Implement enhancements and optimizations to maximize. Provide ongoing support to sales teams for CRM-related queries and challenges.
• Technology Integration: Implement and manage sales technologies and tools to enhance productivity and streamline operations.
• Documentation and Training: Create and update sales documentation, playbooks, and training materials to support onboarding and ongoing training initiatives.
• Special projects: Proactively seek opportunities for process improvement and contribute to the overall development of a high-performing sales organization (pricing, performance management, goalsetting, deal desk management, others).

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• CRM Expertise: Proven experience in CRM management and support.
• Analytical Skills: Strong analytical abilities with a focus on data-driven decision-making.
• Project Management: Demonstrated proficiency in managing and executing special projects from inception to completion.
• Sales Operations Experience: Previous experience in Sales Operations or a similar role within a high-growth environment.
• Communication Skills: Effective communication to convey complex concepts and project updates to various stakeholders.
• Tech-Savvy: Comfortable working with CRM systems, analytics tools, and other sales technologies.

We’d be particularly excited to hear from you if:

• A creative and innovative approach to solving operational challenges and driving efficiency.

Perks of the job!:

We love to reward our people for the great work they do:

🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

🌟 Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

🌍 Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

👶 Enhanced Parental Leave
We support you during those precious family moments.

🚊 Rail Discount
Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a 10% contribution from InPost, making your commute more affordable.

🌳 Volunteering Day
Take a paid day to make a difference in your community

More Perks...

🏡 Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 2-3 days per week in the office

💼 The Tech You Need
Work from home like a pro with the right tech set up

📚 LinkedIn Learning
Boost your skills and knowledge with endless learning opportunities.

💰 Perks at Work
Save money on life’s big and small purchases with access to local and national discounts and online classes.

🐶 Bring Your Dog to Work Day (Every Friday)
Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.