AddressJob Title: Optical Support Technician
Location: Cambuslang, Glasgow
Reporting to: Lab Operations Manager
Salary: £23,860 per annum
Hours: Monday to Friday 40 hours per week
Background
We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing, and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. Our Values are at the core of what we do. We believe in Clinical Excellence, making a Positive Impact, and we are passionate about continually improving in everything we do.
The role of the Optical Support Technician is to provide essential support the spectacle manufacturing team. Playing a major part in the processing and ordering department.
Principle Accountabilities
- Provide support to the Order Processing Supervisor
- Be responsible for picking of frames and lenses to fulfil orders.
- Maintain stock levels and be conscious of low levels and the implications of such.
- Have a keen eye for high quality product.
- On occasion provide technical advice regarding orders
- Ensuring that Health & Safety procedures are followed.
- Covering in the dispatch department to cover holidays or absences. Duties would include:
- Checking in spectacles to the dispatch department
- Posting out glasses to our patients in a care home or their own home
- Picking a pre-defined delivery schedule 3 days In advance
- Additional Duties may be required from time to time.
Skills, Knowledge & Experience
- Maths and English to National level 4 or 5 (or equivalent)
- Optical experience is preferred but not essential.
- Strong attention to Detail
- Ability to Maintain High Level of Accuracy for Long Periods of Time
- Time management and ability to prioritise workload.
- Ability to follow instructions.
What we offer
- Competitive salary
- Private Medical Insurance
- Life Assurance x 4
- Access to health & wellbeing initiatives
- Contributory pension scheme matched up to 5% on successful completion of the probationary period.
- Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce.
- 20 days holiday entitlement (plus bank holidays) increasing with length of service.
- Discounted eyewear and hearing products after qualifying period.
