Order Processor / Client Support

To assist the team with administrative and technical tasks in the UK head office. Administrative tasks including placing orders, creating quotes, and dealing with queries. You will also be required to provide technical assistance to dealers in the UK, Republic of Ireland and Canada and USA.

Client Support Position Overview

• Order processing and additional order related administration
• Provide technical support to dealers via telephone, email and Team Viewer
• Liaise with technical departments in overseas office
• Create pricing and quotations for special elements within an order
• Use a variety of in-house software programmes
• Some use of AutoCAD for creating production drawings

Client Support Position Requirements

• Order processing / estimating / technical support experience
• Experience within the façade / fenestration industry
• Commutable distance to office in North-West London
• Strong communication skills

Client Support Position Remuneration

• Salary of £28,000 - £30,000
• Performance Bonus
• Working hours 09:00 to 17:00
• Position is office based
• Pension
• 25 days annual leave, in addition to 8 bank holidays
• Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need.
• Fully Stocked kitchen provided onsite.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.