Outbound Call Centre Advisor B2B Wfh

Inspiro is one of the UK’s largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries.

We are currently recruiting for a part time Work From Home Call Centre Advisor to join our team 4 days/28 hours per week, offering a salary of £17,084.80 plus bonus scheme £400 per month OTE

We are looking for individuals who are passionate about delivering exceptional customer service whilst meeting agreed targets through gaining interest in Apprenticeships – a key government focus. As this role is phone based, you will need to be an excellent communicator. This provides a great opportunity for someone looking to enhance their sales skills further. Your day to day responsibilities will include:

Responsibilities

• Work towards daily, weekly and monthly targets, seeking to achieve and exceed individual and team targets to generate interest in Apprenticeships across sites classed as – National Accounts, Account Management or New Business through Outbound Calls as well as issuing emails and promotional materials to interested employers with timetabled follow up calls
• Ensure compliance to Contact Centre procedures and processes
• Ensure excellent customer service provision through quality KPIs
• Having an excellent understanding of the products in order to provide customers with a knowledgeable service.

For the position of Call Centre Advisor we are looking for the following experience:

• Previous experience in a customer focused environment
• Ideally phone based customer and/or business to business experience
• Excellent communication skills
• Proven ability to meet individual sales and quality KPIs
• A positive ‘can-do’ approach
• An Organised approach to daily activities
• Ability to be creative in thought processes
• Works well as a team member

Job Types: Part-time, Permanent

Pay: £17,084.80 per year

Expected hours: 28 per week

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Work Location: Remote