Address
Form of workHours of work:
25 hours per week / 5 hours per day
Monday – Friday 12.00pm – 18.00 (rotated 5 hrs i.e. 12.00 – 17.00 or 12.30 - 17.30 or 1.00 – 18.00)
Job Purpose
To be an administrative support to the Post Room team assisting with all post room duties.
Key Responsibilities
• Managing main Remote Central Print for all offices, over 2,000 letter printing a day, collating and checking all legal and court mail
• Prep all post and collation of mail, following the processes in place
• Working to SLA and KPI’s for all outbound post
• Sorting and auditing outbound post into Royal Mail, DX, Couriers
• Following Quality Control
• Ensuring post is referenced and sorted as per the processes and procedures
• Working on line with various software applications, mainly Royal Mail Click and Drop
• Assisting with Inbound mail as and when required
• Working across all functions, as per weekly rota
• Scanning operative of all post using Mstore
• To follow all post room process and procedures
• Driving duties if required/able
Experience and Knowledge
• Strong organisational and administrative skills
• Strong communication skills both verbal and written
• Strong IT knowledge working on similar PC systems
• Customer focussed
• Ability to cope under pressure
Desirable:
• Full driving licence
Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
About us
We are one of the leading providers of insurance and legal services.
Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.
Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.
Our culture is what defines us as an organisation and has been built around our 5 core values.
We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.
Benefits
• Minimum 25 days’ holiday plus bank holidays
• Holiday buy and sell scheme
• Hybrid working model
• 2 x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental / physio / optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy
