Address
Salary The Outdoor Instructor role is an excellent opportunity for an experienced candidate to join a passionate team based at a well established Outdoor Learning Centre in the heart of the Chilterns.
You will facilitate a wide range of activities to support the growth, development and education of young people and adults who visit us. You will have a passion for learning outside of the classroom and be dedicated to delivering that experience at Woodrow. You will deliver outdoor sessions such as low ropes, bush craft, high ropes, archery; sports sessions including cycling skills; as well as problem-solving activities, arts and craft, and environmental activities. Some essential qualifications are expected, others can be worked towards and will be supported by London Youth, as appropriate to your role.
Full details regarding this role and how to apply are in noted in the Job Description & Person Specification below. Please do download and read this carefully to ensure there are no delays in processing your application.
You can find out more about London Youth at Woodrow High House here https://woodrowhighhouse.org/
https://youtu.be/LquPAiA26Mo
Please note: We do not hold a sponsorship license so we are unable to employ anyone who does not have right to work in the UK,
You will facilitate a wide range of activities to support the growth, development and education of young people and adults who visit us. You will have a passion for learning outside of the classroom and be dedicated to delivering that experience at Woodrow. You will deliver outdoor sessions such as low ropes, bush craft, high ropes, archery; sports sessions including cycling skills; as well as problem-solving activities, arts and craft, and environmental activities. Some essential qualifications are expected, others can be worked towards and will be supported by London Youth, as appropriate to your role.
Full details regarding this role and how to apply are in noted in the Job Description & Person Specification below. Please do download and read this carefully to ensure there are no delays in processing your application.
You can find out more about London Youth at Woodrow High House here https://woodrowhighhouse.org/
https://youtu.be/LquPAiA26Mo
Please note: We do not hold a sponsorship license so we are unable to employ anyone who does not have right to work in the UK,
Key Responsibilities
Instructional Work with Customers
Activity Equipment Maintenance
Course Director Responsibilities
Duty Instructor Responsibilities
Support Leisure Centre Operations
- Deliver a range of activity sessions where trained and competent
- Operate all activities in accordance with Woodrow’s operating procedures and appropriate National Governing Body guidelines
- Support the development of existing sessions and ideas for new activities
Activity Equipment Maintenance
- Undertake “site work” tasks across grounds that support safe activity operations
- Perform and record regular safety checks of activity equipment
Course Director Responsibilities
- Act as ‘Course Director’ looking after a group for the duration of their visit, being the main point of contract and ensuring their visit runs smoothly throughout.
Duty Instructor Responsibilities
- Supervise residential groups overnight, sleeping in the building
- Maintain an on-site presence to provide first aid and act as a fire warden (training provided) and practical assistance as needed by groups in your care
- Run evening activities and the retail tuck shop for residential groups
Support Leisure Centre Operations
- Deliver lifeguard duties in the Leisure Centre as required
- Support leisure operations, including reception, administration, cleaning duties, as relevant
Skills, Knowledge & Expertise
Essential Experience & Skills
- Experience instructing a variety of outdoor activities
- Experience of instructing in outdoor centre highly advantageous
- Experience of instructing to a range of customers, including young people and adults, with different backgrounds and varying needs
- Demonstrable understanding of health and safety issues pertaining to outdoor activities
- Demonstrable skill delivering quality customer service and positive customer experiences
- Demonstrable understanding of the value of outdoor learning and associated outcomes
- Computer literate and comfortable using Microsoft Office 365 applications | Qualifications
- Hold at least one of the following qualifications** (Essential): o Archery GB Instructor Award o ERCA, SPA (RCI), NCWA (CWI), or other relevant ropes-based qualification o A walking qualification, such as BEL/ ML/ WGL/ LL o Level 2 Bushcraft Award or equivalent
Important Note Regarding Qualifications
We welcome applications from those looking to change career. For an exceptional candidate the qualification requirement may be less; but we require that they demonstrate sufficient personal or voluntary instructional experience in the activities listed, and we would have to be satisfied that they could quickly gain a qualification in several of the outlined areas. We also welcome applicants who don’t meet the qualifications or experience criteria but are interested in our instructor trainee scheme.
We welcome applications from those looking to change career. For an exceptional candidate the qualification requirement may be less; but we require that they demonstrate sufficient personal or voluntary instructional experience in the activities listed, and we would have to be satisfied that they could quickly gain a qualification in several of the outlined areas. We also welcome applicants who don’t meet the qualifications or experience criteria but are interested in our instructor trainee scheme.
Essential Personal Attributes
- Customer centric mindset with exceptional customer service skills
- Enthusiastic and passionate about nature and the outdoors
- Able to quickly establish rapport and build effective relationships across a range of personas
- Composed demeanor, able to keep calm under pressure and solve problems when they arise
- Articulate communicator, able to confidently communicate with a wide range of people
- Collaborative team player with a willingness to work effectively with others
- Able to work independently, demonstrating proactivity and initiative
- Self-motivated with a positive attitude, growth mindset and keen willingness to develop
- Impeccable work ethic with a practical, flexible, and dynamic approach to work
- Passionate and demonstrably committed to improving the lives of children and young people
- Absolute commitment to London Youth’s principles of equality, diversity and inclusion
- Ability to display tolerance and compromise on issues surrounding communal living
- Absolute discretion and ability to maintain confidentiality
Benefits of working at Woodrow High House
Level 1 Instructor pay based on Real Living Wage rates set by the Living Wage Foundation • Pay progression to L2 and L3 based on CPD qualifications and experience gained in role
• Generous holiday allowance – 39 days annual leave including 8 bank holidays for FTE • On site accommodation available, charged in line with the Government’s set NMW accommodation offset rate. Utility bills are paid for by London Youth.
- Continuous learning opportunities, with financial support towards relevant qualifications and ongoing professional development
- Free meals provided whilst on duty when the kitchen is serving young people in residence
- Free tea and coffee available in “Tea & Coffee Bar”
- Free onsite parking
- Branded quality uniform provided
- Cycle to Work scheme
- Healthcare Cashback Plan to help cover your healthcare essentials
- Free access for you and your family to the Employee Assistance Programme
- Free access to the ‘Headspace’ wellbeing application
- Eyecare vouchers
- Generous maternity/ adoptive/ parental/ shared parental leave of up to 13 weeks full pay
- Two days per year allowance for volunteering with London Youth or another charity
- Magnificent location on a historic estate, surrounded by nature
- You’ll be working with a fantastic team of passionate colleagues across London Youth
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve
- Occasional supply of sweet – sometimes savoury – always yummy - treats are guaranteed
- You will be making a difference to the lives of young people!
About London Youth
We are London Youth: a charity on a mission to support the capital’s youth sector to improve the lives of young people. We do this with and through our members – a network of 600 youth organisations – and at our two outdoor residential centres, Hindleap Warren and Woodrow High House.
Throughout our 135-year history, community youth organisations have provided a constant lifeline and a vital safe space outside the family and formal education, where young people can develop confidence, resilience and skills. Young people need opportunities outside school to have fun with their friends, to make a positive change in their communities and to shape the city they live in.
We look to work with all young people, focusing particularly on those who wouldn’t otherwise have access to the kind of opportunities we offer.
Last year we worked with over 28,100 young people through our sports development, employability, youth action and involvement, mental health, arts and Outdoor Education programmes. Our member network supported over 575,000 young Londoners. We delivered 149 training sessions to over 1,000 youth professionals.
