Outdoor Spa Host

We enjoy looking after people, that’s what great people do.

Our people are extra special, the location is magical, and you can join us today!

During the summer our outdoor pools become a social hub for guests to lay in the sun, play with their family and swim the afternoon away. To ensure we have a safe and fun environment for guests to enjoy we need a strong outdoor pool host who can manage the area.

As a pool host your responsibilities include, but are not limited to:

• Overseeing our outdoor pool areas across both sites
• Provide adequate pool side services, in line with the Company operating and health & safety standards
• Ensuring health & safety procedures are adhered and in line with the normal operating procedure (NOP)
• Carrying out emergency procedures in line with the company’s emergency action plan (EAP) and follow the accident reporting procedure
• Delivering a guest focused approach – professionally informal style that leaves guests feeling hosted and held
• Serve drinks/alcohol to guests in the hot tubs
• Set up, run and close down the hot tubs, sensory spa garden, outdoor pods or outdoor swimming pools
• Flow with the day, being adaptable to a fast-paced environment
• Be punctual, professional and communicate honestly and openly
• Be flexible to suit the needs of the business
• Maintain company ethics and policies

As our ideal candidate you will:

• enjoy hosting and delivering a remarkable guest experience
• have a passion for customer service, and a friendly and approachable manner
• enjoy working outdoors, come rain or shine
• be well organised and love working in a fast-paced team
• have great communication skills
• have excellent interpersonal skills
• Show a passion for wellbeing, sustainability, and the environment
• be able to swim 25m unaided

Lifeguarding or emergency pool responder training is an advantage, but full training will be provided. First aid qualification desirable.

What we offer:

As a family-owned independent Cornish business, we value every member of our talented team, and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:

• £11 per hour
• A people-centric working environment
• Learning and internal career progression opportunities
• A permanent contract with 28 days holiday per year (29 after 1 year)
• Long service scheme, enjoy a free stay at Bedruthan after your first year!
• Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
• Local partnership discounts
• Health Shield Healthcare Plan

This role is available on a full or part time basis.

On-site team accommodation is available.