Outdoors Holidays Operation Assistant

We are looking for 2 Campsite Assistants to join our team at Crom Estate. Day to day, you will support the delivery of an enjoyable outdoor holidays experience for our visitors.

Hours: This role is an hourly paid, fixed term role. Weekend and Bank Holiday work are essential.

Contract: Fixed term until November 2024.

Provisional Interview date: Friday 2 nd or Saturday 3 rd February 2024.

What it's like to work here:Escape to the shores of Upper Lough Erne at the breathtakingly beautiful Crom Estate. The tranquil 2,000 acres estate is made up of islands and ancient woodlands. One of Ireland’s most important conservation areas, the landscape of Crom is home to a wealth of wildlife including butterflies, wild deer and the elusive pine marten.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

What you'll be doing:Every day is different in the varying world of campsites, and we are looking for someone with a positive attitude who can deliver award-winning standards and delight guests. As well as keeping our five Glamping Pods and Campsite facilities clean, safe and compliant, you’ll welcome and engage with guests, sharing your love of the outdoors and the local environment with them, ensuring they have a memorable stay.

Your role will involve face-to-face interactions such as welcome and orientation, guest service and processing online bookings. Your work will connect people with nature, beauty and history and support the National Trust's work to tackle climate change, protect prehistoric sites and help people and nature thrive.

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice