Outreach Support Worker

We currently have a vacancy for an Outreach Support Worker based in East Anglia on a temporary (6-week contract), temporary to permanent or straight permanent contract. The hourly rate is negotiable up to £15.32 hourly via an umbrella company and the annual salary is £22,318.00.

The ideal candidate will have experience in Social Housing, an enhanced DBS dated within the last 1-2 years and access to a vehicle.

The duties of the role include:

• Providing attentive and tailored support to residents in the transition from homelessness with complex needs – including substance misuse and mental health

• Interviewing residents and forming assessments of their needs and requirements

• Offering holistic advice on tenancy sustainment and greater independence

• Communicating effectively with residents via translation services where English is not their first language

• Liaising with external agencies and signposting residents when additional support is required

• Completing all required paperwork and maintaining comprehensive electronic information records on the support plans, tenancy agreements and housing management records

• Helping customers with applications including housing benefit and universal credit

• Ensuring rent, service charges and other monies owed to the organisation are collected

• Liaising with repairs teams as appropriate to ensure works are carried out within an appropriate timeframe

• Assisting residents to move in a positive and planned way into permanent accommodation when they are ready to live more independently

Skills, knowledge and expertise required:

• Social Housing experience required

Working hours:

• 37.5 hours a week

• Monday – Friday

• 9:00am – 5:00pm (flexible)

Rewards and Benefits:

• The role offers hybrid working across home, the community and office to fit business needs

• 8% pension scheme

• £0.45 mileage rate

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.