Outreach Support Worker

Outreach Support Worker

Would you love to make a positive difference in people’s lives every day?

We’re looking for highly motivated individuals with experience and knowledge of working with people to achieve goals and who can work independently but also part of a larger team.

Position: Outreach Worker - Recovery and Connect

Location: Surrey

Hours: 37 hours per week

Salary: £10.50 per hour during probation, rising to £11 per hour following successful completion of probation

Contract: 12-month Fixed Term Contract (Maybe extended depending on funding)

Benefits: Pension, Employee Assistance Programme, 27 days holiday a year including bank holidays based on a fulltime working week of 4 days.

Closing date: Sunday 17th March 2024

About the role

Recovery and connect is a project delivered in partnership with Surrey and Borders Partnership NHS Foundation Trust. The Outreach Support Worker will work intensively with a caseload of individuals identified by the HomeFirst alliance, who have a pre-existing mental health concern and to support them to access ongoing community services.

The role will involve working as part of a team aligned to the shared care forum to support vulnerable service users.

Key responsibilities will include:

• To build and maintain relationships with key stakeholders such as: HomeFirst alliance, my shared care forum, CMHRS, voluntary sector agencies.
• To work with a caseload of clients, their families, and carer(s), clinical staff, and other stakeholders to create a holistic support plan around the individual, guided by the individuals needs using motivational interviewing as a framework.
• To work with clients alongside other professionals delivering their care and bridging them to other services and opportunities.
• To build relationships with caseload of clients to understand and support with any barriers to accessing onward support or appointments.
• To arrange and attend multidisciplinary team (MDT) and supervision meetings.
• To ensure service is linked in with Community Connections team.
• To make onward referrals and/or provide information and advice about what support is available locally.
• To provide technology/facilities support or bridge with organisations that are providing to aid with clients search for employment and connection, courses through Recovery College, employment offers through Richmond Fellowship.
• To record and report, as agreed, any KPIs including Dialogue as a measure of client’s progress and any information required for funders/Trustees.

About you

The Outreach Support Worker should be passionate and committed to supporting people in their recovery journey with previous experience in a similar role.

You will also have:

• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)
• An understanding of confidentiality, consent, information sharing, including GDPR.
• An understanding of Safeguarding policy and practice.
• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
• Extensive knowledge and understanding of mental health issues.
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
• Ability to work from home that maintains confidentiality and professionalism when and if required using Teams/Zoom and other virtual platforms.

About the organisation:

The charity is a mental health and emotional well-being charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom and Ewell, and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and maintain their mental and emotional well-being (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

We very much welcome previous experience of working with adults with learning disabilities, Outreach Support Worker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.