Pace Assistant Officer

We are looking for enthusiastic and positive individuals who are customer focused and committed to delivering modern and effective services.

Specifically, we are looking to appoint a PACE Assistant Officer who will be responsible for administering a range of debt recovery related tasks in the Council’s Payments, Accounts, Collection & Enforcement (PACE) Team.

For this role you will need a range of debt recovery skills and experience including:

• Experience of pro-actively contacting customers to ask them to pay their debts.
• Excellent communication and negotiation skills including experience of managing challenging discussions.
• Experience of working collaboratively with external agencies.
• Excellent IT skills to utilise the team’s web-based debt recovery system and the Council’s finance system.

This varied and challenging role requires a keen commitment to teamwork, exceptional communication and customer care skills and the ability to liaise effectively with a wide range of internal and external stakeholders.

If you are enthusiastic and have the necessary skills, knowledge and experience to join our team we would like to hear from you.

This post is a hybrid role with the office base at Howden House.

Please carefully read the job description and person specification for this post before completing your application and if you would like to find out more about the post please make enquiries with Rachel Labas on 0114 2037036 or rachel.labas@sheffield.gov.uk

To apply please click the Apply Now link