Palm Court Restaurant Assistant Manager - Central London

Palm Court Restaurant Assistant Manager - Central London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for an Assistant Manager in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, you will take the overall responsibility for the effective running and organisation of Palm Court and delivering an excellent guest experience within a well-motivated team and maximising revenue potential.

As a Palm Court Restaurant Assistant Manager, your main role will be to:

• ensure the smooth running of breakfast, lunch and afternoon tea to private events taking place in Palm Court
• demonstrate a real understanding of achieving and maintaining quality through effective service management
• lead a team that is genuine in delivering service excellence
• be operational and visible to the team
• assist with the achievement of departmental KPI results
• support the Departmental Trainer in conducting all on-the-job training for all colleagues to ensure all Company standards are adhered to

Do you have?

• similar experience in a luxury 5* hotel
• passion for and excellent knowledge of food, beverage and service
• the ability to work under pressure
• the ability to lead by example and motivate a strong team
• the ability adapt swiftly and seamlessly to situations that arise
• confidence, professionalism and engaging personality
• good communication skills and very good level of English

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

• 28 days of holiday (inclusive of Bank Holidays)
• discretionary service charge
• meals on duty
• uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
• complimentary accommodation at other Langham Hotels
• discounted accommodation at The Langham, London
• discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
• a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
• pension plan
• life insurance
• eye test vouchers
• cycle to work scheme
• season travelcard loan
• colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
• learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
• two staff parties per year and a number of colleague social and community events 

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Would you like to be a Palm Court Restaurant Assistant Manager in such an iconic hotel? Then go ahead, apply!