The successful Paralegal will support the department in efficiently and effectively support the file handling team with the upload of data to ensuring compliance with client KPI’s/SLA’s and maintain data integrity to allow the provision of accurate management information.
Compensation package:
Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex
Key Accountabilities
- Become fully competent in the use of client systems
- Actively manage data for the purposes of validation/upload
- Provide continual feedback to improve the process
- Identify and resolve issues that may prevent the delivery of timely MI
- Be aware of any GDPR compliance issues
- Ad hoc general admin related to the closure of files.
- Updating MI via the use of a validation tool
- Undertake ad hoc duties to support Paralegals and Fee Earners.
- To ensure compliance with the SRA Code of Conduct 2011
- Adhere to the Keoghs Values
Working Hours
35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Compton Court, Coventry
Recruitment Criteria:
Essential Skills and Attributes:
- Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system
- Good working knowledge of excel
- Experience of working within a team
- Ability to use own initiative, self-organise and self-prioritise
- Good listening and communication skills
- Ability to work under pressure and to target
- GCSE grade A-C in English and Maths
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together