Customer Service AdvisorNorthampton (NN5)Monday - Friday 10.00am - 1400hrs - Monday - Friday Hourly rate - GBP10.42Ongoing temporary assignment. We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.
Duties - Inbound customer calls relating to queries around the delivery of their goods
- Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
- Booking in deliveries with customers
- Writing emails to customers
- Updating and maintaining the database with address details, or updates on the query
The Candidate- Exceptional customer service skills
- Exceptional communication skills both written and verbal
- MS Office - Word and Email
- Happy to be on the phone
If you are interested in this Customer Service Advisor role, please apply now!
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