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Form of work
SalaryOur client are a well-established and team spirited organisation in New Milton. They are looking for a Part Time Sales Support Specialist, where you will play a crucial role in ensuring seamless operations and exceptional service delivery. The Part Time Sales Support Specialist will be responsible for the Sales Support and generating quotations through their CRM, efficiently processing customer orders, and upholding their core values of quality, innovation, and attention to detail.
Duties and Responsibilities of the Part Time Sales Support Specialist:
- Provide timely and accurate quotations via the CRM system
- Process customer orders with precision in the in-house CRM system
- Align with company objectives, striving to meet or exceed KPIs and metrics
- Handle customer inquiries, addressing pricing, stock availability, and problem-solving
- Make outgoing calls to customers for issue resolution and clarification of account or order information
- Collaborate with sales and marketing
- Follow up on quotations as needed
- Assist in notifying customers of new price increases and discount terms
- Update CRM with customer information promptly
- Provide support for specific project work as directed by the management
Minimum Skills and Experience:
- Proficient in Microsoft Office packages, including CRM and intermediate excel
- Experience in a customer service and or sales environment
- Attention to detail
- Commercial acumen
- Efficient communication skills
- Team spirit and collaboration
- Initiative
- Ability to remain calm under pressure
- Effective problem resolution skills
- Organised
- Strong time management skills
Salary and Benefits:
- A salary of 30,000 - 34,000 pro rata
- Part Time hours to include Monday to Thursday 8.30 am to 5.00 pm, with a 2.00 pm finish on a Friday
- Free onsite parking
- Generous holiday entitlement plus Bank Holidays
