Address
Form of work
SalaryOur client is currently seeking a Part-time Visiting Estate Manager to join the team at a Retirement development in Hampshire.
The part-time role as a Developemnt Manager offers a perfect blend of proffeshional growth and work-life balance!
Position:
Visiting Estate Manager
Salary:
£15,450.00
Location:
Hampshire
Working Hours:
Mon-Fri, 9am-2pm
Fexible with term only attendance i.e., during school holidays.
The candidate can take their annual leave entitlement during the holidays but an obligation to attend site one day a week during school holidays (when not on leave) to check emails/post when necessary.
Key Responsibilities:
To develop and maintain excellent working relationships with residents, reporting promptly and regularly to requests raised
To maintain positive and strong working relationships with all internal departments
To ensure that insurance claims are logged promptly and that all claims are managed efficiently and effectively with the support of our office team and the Senior Property Manager.
To manage electronic data and e-mails and to ensure all client files are updated using the Qube database
To maintain regular communication with Leaseholders and residents using the notice board facility, phone and email services at your disposal.
To oversee all reactive requirements and bring any major defects to the attention of the Senior Property Manager and the Client as required
To be an ambassador to the company and company values
To deliver an effective service and act as a positive representative of the Company
To take responsibility for all areas and aspects of the developments, ensuring they are presentable, serviced and properly maintained
To assist the Senior Property Manager with ensuring compliance and enforcement of lease terms and statutory requirements.
To undertake regular monthly site inspections thorough a site inspection report using MRI Site Survey app
To continually maintain an up to date knowledge of all applicable legislation, regulations and best practice.
To assist the Senior Property Manager and the Complaints Team with resolving formal complaints to a satisfactory standard
deal with Leaseholder enquiries by telephone, post or email and to ensure accurate and prompt responses are provided
To carry out new resident inductions to ensure they understand the set up of the development and how the services on offer work.
To carry out all duties in accordance with ARHM, ARMA-Q guidelines and RICS code of practice
To ensure that health and safety checks and routine testing requirements are completed and recorded on time, every time.
To work the Senior Property Manager to address concerns or risk improvement requirements promptly and within the given timeframe.
To monitor and supervise contractors carrying out works at the development
To raise works orders ensuring all orders are monitored and delivered within the designated time frame.
To ensure all irregular incidents are investigated and reported promptly and appropriately
To ensure contractors comply with requirements regarding; Health & Safety, Parking, Disposal of Refuse, Limitation of working hours and general site house rules etc.
To ensure all cleaning of the communal areas is carried out in accordance with the terms of reference.
To carry out minor caretakingtaskings such as painting of the garden furniture, adjusting the time clocks, watering the garden area etc
To carry out welfare calls to those who are house bound and those who have just come out of hospital
To manage the guest suite from a booking position ensuring receipts are issued promptly and the room is turned over and cleaned after use
To attend training events as required either on site or at the Head office
To ensure all contractors complete jobs to a satisfactory standard and within timescales specified.
To continue to develop and grow to work effectively without direct supervision. The above is a summary of routine duties and is not meant to be comprehensive. Additional duties will arise and will be considered to form a reasonable part of the role. The House Manager needs to remain responsive to the requirement of the business.
The company will provide you with education and training for you to gain and develop the skills needed to carry out your role effectively.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
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