Partner Delivery Manager

Job Title: Partner Delivery Manager

Location: Solihull/Belfast Hybrid

Hours: Full time, Permanent

A bit about us:

We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values of we're positive, we're brave, and we own it.

The Role:

As a Partner Delivery Manager, you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership.

You will have an holistic view of change across the partner proposition, encompassing, Risk, Finance, Customer Experience and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels.

As Partner Delivery Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen.

Key Responsibilities:

Project Management and Project Governance:

Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams.

Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery.

Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material.

Leadership

Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal.

Stakeholder Management

To identify and assess key stakeholders, taking appropriate actions to set and manage expectation. Manage key stakeholders and adapt approach and stance in dealing with changing circumstances.

To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers.

Communication

Keep abreast of all key communications within the strategic initiatives and company briefings.

Skills & Attributes:

• Leadership skills
• Understanding of Technology
• Self-starter who will work on own initiative and drives others
• Delivery focused / results driven
• Effective risk assessment and management
• Excellent communication skills
• Excellent stakeholder management skills
• Proven budget control and cost management
• Effective problem solving skills

Could this be you?

We believe it's a positive attitude and passion to make things happen that matters most.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.

What's in it for you?

As well as working for a Top Employer UK 2023 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.

Equal Opportunities Disclaimer

We promote equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.