Partnership Advisor

Introduction

Be part of something great
 
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary

Responsible for developing relationships with community groups and prospective Partners to encourage eligible participants to join the WHP Pioneer programme.

Demonstrate the participant journey, manage the participant experience, signpost to specialist support, and provide mentoring support where needed. This position will build the framework of referral partners for participants the WHP Pioneer contract within the Southern Region.

Committed to supporting individuals who face multiple barriers to employment, we transform the lives of disabled people and those with health conditions through sustainable employment. We do this by equipping them with the skills and confidence they need to enter or return to work, and empower organisations to support their disabled colleagues and improve workplace wellbeing.

This position will build the framework of support for participants on our Work and Health contract. A good understanding of what is available locally this role will work to establish and manage local and regional relations with provision our teams and participants can benefit from. This could include, but not limited to, support around Basic Skills, voluntary work and or placements, support for those with health conditions or debt for example. The role will manage this being utilised by teams locally and ensure due diligence and accurate record keeping throughout.

We are currently undertaking a pilot (until June 2024) where we are trialling a 4 day working week. Once you have completed 1 month of service with us, you will switch to working 34 hours per week across 4 days.

Essential Job Duties

1. To work across a specific region in Surrey, West Sussex and North Hampshire to create, facilitate, develop and manage local and regional relationships with Partner and Community organisations to support the generation of eligible referrals and allow for the successful delivery of the Work and Health Pioneer Programme.
2. Taking the lead role in the development, implementation, facilitation and management of the Intervention Framework, ensuring consistency of approach across all teams whilst supporting and encouraging local flexibilities
3. Act as a key liaison with Partner organisations to further develop the Intervention Framework and position its effectiveness as key in supporting MPS agenda on employment, skills and wellbeing.
4. Identification of gaps in provision and developing local partner relationships to address any such gaps – and gain the buy in of local MPS team to utilise.
5. Ensure that good practice in partnership and due diligence is effectively completed and accurate records held for all on the framework
6. To track the usage across teams and the region and be able to provide monthly reports to demonstrate the take up – including voluntary work and work placements.
7. Manage and address any under or poor performance emerging from the intervention framework – both in terms of provision delivery and teams buy in and usage for example
8. To act as the link to pull together the quarterly newsletter that goes out to JCP and Partner organisations (with the support of the marketing team)
9. To represent MAXIMUS in key stakeholder meetings and manage communications accordingly
10. To support with marketing and social media content to ensure WHP Pioneer is successfully marketed to an appropriate audience and consequently, generates suitable and eligible referrals.

Education and Experience Requirements

Qualifications & Experience
ESSENTIAL
? Excellent working knowledge of disabilities, barriers customers face, products and services available to them locally and funding streams.
? An understanding of the local landscape of relevant support, community, voluntary groups and potential partner organisations.
? Ability to plan and organise workload to meet business need and activity in line with contractual obligations.
? Effective relationship builder with demonstrable influencing and negotiating skills that promote commitment and action
? Excellent communication skills with the ability to adapt to a wide range of communication and learning styles both internally and externally.
? Proven track record of delivering results, particularly through the development of partnership and supply chain arrangements with third party organisations.
? Ability to travel independently across Surrey. West Sussex and North Hampshire
? Strong written communication skills with the ability to produce clear, accurate reports, statistics & documentation through competent ICT use

DESIRABLE
? Experience of working with partner organisations to deliver integrated services.
? Understanding and possible experience of working within service delivery (operations) or business development
? Experience of managing supply chains
Understanding and awareness of Disability Confident criteria

Individual Competencies
PERSONAL SKILLS AND QUALITIES
? Excellent communication skills with both internal and external parties with the ability to adapt to a wide range of communication and learning styles.
? Strong interpersonal skills particularly around building relationships, listening and questioning with a positive approach to challenging and overcoming limiting beliefs.
? Personal credibility and integrity / MAXIMUS Values – setting the standard for others
? Customer and outcome focused and solutions based approach.
? Negotiation and influencing skills that promote commitment and action.
? Planning, problem solving and organisational skills with the ability to manage own time effectively
? Excellent relationship and people management skills
? Team player

Equal Employer Opportunities Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks