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Form of work
SalaryJob Title: Parts Advisor.
Hawkfield Recruitment is working with a family-owned dealership who are looking to add an additional Parts Advisor to their team due to growth within the business. You will be joining a busy and fast-paced environment with a considerable trade business.
We are looking for candidates who share a passion for delivering the highest levels of customer service for all our customers and are willing to learn new skills both as an individual and as part of a team. The successful candidate must have experience working within an aftersales/automotive industry and be someone who can thrive in this environment and complement the strengths of the existing team.
Salary for Parts Advisor: up to 25,000 basic salary - Plus a monthly customer satisfaction bonus.
Hours: 45 hours per week. Saturday on rota which is paid at overtime
Responsibilities of Parts Advisor:
- Assisting workshop, trade, and retail customers with parts-related enquiries through all communication channels
- Maximising all sales opportunities
- Keeping stock maintained
- Ordering parts
- Using DMS/Parts catalogues
- Checking parts in
- Dealing with customer over the phone
- Managing warranty and new parts returns
What we are looking for:
- Enthusiasm with good people skills
- Strong attention to detail
- Excellent customer service skills
- Have good organisational and administrative skills.
- The ability to work on your own initiative.
- Flexibility and be able to manage a variety of jobs at any one time.
If you are looking for an exciting new opportunity with excellent progression with a forward-thinking dealer group, then please apply as we would love to hear from you.
