Parts Coordinator

Overview:

• Co-ordinating parts orders, deliveries and returns
• Office based in Hinkley
• Salary: £25,000 - £27,000 + benefits

The role:

• To deal with enquiries and telephone calls as required relating to parts orders and queries.
• To process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team.
• Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation.
• Load all parts movements, vendor parts purchases onto Company IT system.
• Responsible for raising third party purchase order numbers, booking in vendor parts and allocating to jobs.
• Ensure all vendor invoices are checked off against parts deliveries, allowing payment to take place to all our preferred suppliers.
• To deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied.
• To assist in parts technical enquires, with help from technical members of the team to ensure the correct parts are procured.
• Prepare inventory shipping and receiving records both manually and electronically.
• Monitor location stock, min/max stocking levels, fulfil stock-take’s when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPI’s.
• To despatch parts to customers and engineers and return appropriate parts to suppliers when required.

Experience Required:

• Good communications skills
• Previous experience in parts
• Excellent IT skills
• Team player and good attention to detail

Salary and benefits:

• Salary - £25,000 - £27,000
• Future development and career opportunities
• Contributory pension scheme
• 25 days holiday plus bank holidays
• Bupa Cash plan, e.g. – money towards dentist and optician’s appointments.
• Access to discounts on products such as Samsung, Apple, cinema tickets.
• Pension - 4% contributory
• Life Cover x4 of basic