Parts Manager

Inchcape Colchester is looking for a Parts Manager.

Your role

The role of the Parts Manager is to control the sourcing and supply of vehicle parts to achieve parts volumes and profit objectives.

Main Responsibilities

• Establish realistic and achievable targets for the department
• Take steps to manage stock inventories and authorise requisitions to the agree levels.
• Promote the Parts Department facilities and services by various means to maintain and increase sales to customers through workshop, retail and trade outlets.
• Take actions to sustain and enhance levels of customer satisfaction
• Respond promptly to any customer complaints and ensure timely and correct resolution.
• Monitor back orders daily to ensure delivery is received as quickly as possible.
• Liaise with Service Manager to ensure close co-operation for supply of parts for servicing work and special service promotions.
• Work with team to develop understanding and implementation of customer focussed environment
• Check the maintenance and condition of the parts department premises, and equipment, ensuring that these comply with established procedures and spending limits.
• Regularly review stock obsolescence programme in line with Company procedures.
• Ensure regular stock check routines are adhered to.
• Liaise with manufacturer over Parts Discrepancy Report
• Control stock checks in line with Company procedures
• Ensure efficient systems for locating parts.
• Recruit, coach and appraise team to ensure they are operating to full potential.
• Agree clear targets and ensure all team members are clear on their responsibilities
• Ensure Company HR policies are following correctly
• Develop Department’s potential through understanding of market trends and opportunities.
• Regularly review part accessory displays.
• Maintain sound and competitive pricing structures.
• Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources. 
• Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with.

Basic Salary up to £36,750 + OTE
45 hours

Your profile

• Demonstrable success of running a Parts Department with similar inventory levels
• Experience of preparing and managing departmental budgets
• Previous experience in a managerial or supervisory role for a team
• Sound knowledge of the automotive industry
• Exposure to stock checking routines and process/audit requirements
• Able to communicate clearly in writing and verbally
• Able to influence and persuade
• Able to motivate a team of people
• Strong commercial awareness
• Personally well organised and works to high standards
• Logical approach to planning

Rewards

Parts Managers will receive a competitive base salary, we also offer great benefits including:

• Annual Leave - A minimum of 33 days annual leave (including bank holidays), increasing with long service.
• Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
• Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
• A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
• Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
• Life Assurance – we give you the peace of mind when you need it most
• Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
• Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
• Discount Gym membership – keep fit with our big brand gym & fitness offers
• Cycle to work scheme – get a new bike, equipment or both
• Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
• Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
• Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
• And much more….