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Form of work
SalaryYour new companyJoin the Circle Health Group, Britain's leading independent healthcare provider with a nationwide network of hospitals and clinics. We perform more complex surgery than any other private healthcare provider in the country and are proud to be recognised as one of the UK's top 5 best big companies to work for, as well as the top 5 in the health and social care sector. Your new roleWe are offering an opportunity for a Patient Administrator to join our team in the Imaging department. The role requires 37.5 hours a week, covering 3 shifts between 08:00-20:00 Monday to Friday, and 8-16:00 on weekends. Role Responsibilities:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the CHG best practice process maps are followed, providing an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Act as the first point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors.
- Manage the referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales and management of SPOT contract patients.
What you'll need to succeed
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment.
- Excellent customer service skills.
- IT proficiency and preferably a background in hospital administration.
What you'll get in return
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools, and services to support your wellbeing.
- Employee recognition programmes.
- Industry-leading training and development opportunities.
- and much more!
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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