Pay outs Administrator

Payouts Administrator, Coleshill

24,000 - 25,000 per annum

JOB PURPOSE

Responsible for providing a seamless payout process for internal sales teams.

Administration supporting the Sales Executives

JOB RESPONSIBILITIES

• Chasing decisions and Payouts from funders, updating the system accordingly
• Accurately updating documentation, dealing with and resolving any documentation issues
• Working closely with the sales teams and sales support ensuring that communication between the teams is transparent and accurate; providing feedback where relevant
• Timely payout of document packs received from sales teams within set SLAs
• Resolving queries
• Assisting with Audit requirements
• Producing Funder Invoices
• Packaging pay-out for files
• Signing off Internal credit conditions in line with the Underwriters
• Sending out the Regulated HP Statements on a daily basis
• Any other duties required by management

EXPERIENCE/PERSON SPECIFICATION

• Confident communicator, happy to speak to people over the phone and via email
• Integrity, openness and commitment to good governance
• Highly motivated and driven to achieve
• Attention to detail; good planning and organisational skills
• Excellent customer service skills
• Strong Administrator
• Positive and passionate
• Ability to remain calm under pressure