Payroll and Client Automated Payments Administrator

EQ is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ's vision is to be the leading global share registrar, offering complementary services to its client base. Role Summary This is an exciting and challenging position for a detailed oriented administrator to either create a career in pension's payroll processing or continue their existing career within this field with the market leader. The successful candidate must be able to demonstrate a clear focus on accuracy, ability to follow procedure and a good understanding of advanced excel activities such as: macros and formulae. Please note that this role will require enhanced referencing (Met Police CTC Clearance, Armed Forces, BPSS and MyCSP, SC) and this process can take up to 3 months. Any individual who has been abroad for 1 month or longer in the past 3 years will unfortunately not pass this security and therefore we cannot accept applications on this basis. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide service to customers as per agreed SLA and KPIs Provide support to colleagues on the team Perform a series of pension payroll payment activities (full training will be provided) including: Daily payroll bulk payment reconciliation using multiple payroll platforms Lump Sums and Supplementary run payment reconciliation Reconciliation of payments and other payroll outputs UK, Irish and IOM Tax reporting Basic parameter generation BACS approval via multiple banking platforms Monitoring, validating, and agreeing the monthly PAYE tax due for all clients Liaise with third parties and provide information as required Maintenance of data, filing and department records, checking and integrity of data Process a wide range of routine and non-routine documentation within defined procedures Identify potential problems with bulk transactions, reports, and systems Assist in the compliance and maintenance of ISO standard by adhering to Quality Management System Identify and implement process improvements within the immediate area of work responsibility in order to improve workflows and customer service Carry out projects and ad-hoc actives as determined by line management Skills, Knowledge & Experience The successful candidate will demonstrate the following experience skills and behaviours: Knowledge & previous experience of a payroll or financial Services environment Knowledge of UK RTI Tax reporting is desirable but not essential together with knowledge of Irish and IOM Tax reporting. Thorough and meticulous with extreme attention to detail Self-disciplined to follow documented instructions Data entry skills and experience Experience using Microsoft Office packages Ability to identify and escalate issues Excellent communication skills responding to queries from both internal and external stakeholders Good interpersonal skills within a team Experience maintaining data with a high level of data accuracy Highly organised and self-motivated with regards to managing your own workload, with the ability to prioritise and hit extremely tight deadlines Be aware of team workloads and readily available to assist colleagues What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks