Payroll Officer- 6 Month Ftc/Secondment

We are seeking a highly organised and detail-oriented individual to join our team as a Payroll Officer. In this role, you will be responsible for processing all monthly payments to our employees & retired officers in West Midlands Police. The ideal candidate will have experience within a high-volume payroll environment and have strong communication skills as you will be working closely with a variety of stakeholders.
If you are looking for a challenging and rewarding opportunity in payroll processing, we encourage you to apply for this position.
Main Duties & Responsibilities:

• Responsible for the day to day administration of large sized various payroll accurately and with minimum supervision.
• Processing starters/leavers, sickness, overtime, on call, standby and other allowances, changes of pay for both officers and staff, and all other necessary amendments as and when required.
• Work closely stakeholders such as during employment, recruitment and employees.
• Using payroll software efficiently for payroll and reporting purposes.
• To process all types of manual payroll calculations, payments and deductions including salary sacrifice schemes and all other schemes operated by the force.
• To have an extensive knowledge of Gross pay, Net pay, PAYE/NIC, tax code changes, student loans and statutory payments e.g. redundancy, SMP, SAP, SPP and SSP etc.
• Administering all types of court orders accurately.
• To have a sound knowledge auto enrolment.
• To be able to compare monthly pay reports and investigating, flagging/resolving any variance or anomalies.
• Over payments and under payments tracking and resolving in line with the policies and procedures.
• Support and assist the line manager on a daily basis and provide reports as and when required.
• To be able to plan and meet the payroll deadline every month with maximum accuracy.
• Proactively develop and keep up to date with new payroll legislation, compliance and processes. providing a range of solutions and seeking advice where necessary.
• Carry out payroll reconciliations and analysis and producing multiple reports required each month.
• Liaise with third parties including HMRC and assist with enquiries when they arise.
• Develops and maintain relationships with internal and external contacts at all levels.
• To work with other departments and understand the services that are being provided to clients (and not just payroll).
• Dealing with all the queries via CX portal, telephone calls, teams calls and web chats.
• Raising monthly disbursement reports and raising third party payments by liaising with finance. Providing all the necessary information on a monthly basis to finance and any other department.
• Raising advance payments if required.
• Filing, scanning, attending meetings, answering phone calls and carry out all other ad hoc duties.

You must possess good communication, accuracy and numeracy skills, work well under pressure and be able to control your own workload.
You must also demonstrate high levels of integrity and confidentiality, as the Payroll Department have access to sensitive and personal information.
Essential Skills:

• Experience of working minimum of 2 years in a medium to large payroll environment. Previous knowledge of Tax, National Insurance, SSP, SMP, SPP and SAP is mandatory.
• Good knowledge of what excellent service looks and feels like.
• Itrent or similar Payroll system literate and able to learn and improve systems as per business needs.
• Experience of developing and maintaining standard operating procedures, processes and audit controls
• IT literate, including the effective use of MS Office (A strong Excel user)
• Clear communicator with good communications skills both in verbal and written.
• Possess a high degree of accuracy and attention to detail
• Highly motivated and resourceful with excellent problem-solving skills
• Able to learn new processes and systems quickly and effectively
• Can work in a high-pressured environment and a good team player.

Vetting - Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical - Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities