P&C Underwriter

37106 | Underwriting | Professional | Non-Executive | Allianz UK | Full-Time | Permanent

Who we are

Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you’ll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

Role Description

This is an exciting opportunity to join our Maidstone Commercial Branch. We’re looking for Property & Casualty Underwriters and have two roles available. Depending on your experience the opportunities would focus on writing New Business or servicing our Existing renewal book. All roles will support business targets in relation to the servicing of Broker and Client accounts, and queries, ensuring you support and underwrite within your authority.

On a daily basis, you will ensure Customer Satisfaction by building rapport and providing excellent service to both internal and external customers, and in the long term, ensure retention of our clients.

About You

You will…

• Handle general Customers' queries via the telephone and in writing within agreed service standards.
• Underwrite New or Existing cases and process mid-term adjustments including analysis and compiling data for authority referrals.
• Handle internal Claims and Account queries.
• Negotiate within authority and refer where appropriate to maximise customer retention including persuading, influencing and convincing customers of the benefits of an opposed course of action.
• Anticipate likely objections and build effective responses.

Job duties

Building strong relationships with brokers, negotiating effectively, and providing excellent customer service at all times.

Working as part of a close-knit team to offer renewal terms before deadlines

Thorough checking and issuing of renewal documents to clients

Learning about different areas of the business from industry-leading Underwriters

Support the wider teams by being proactive, enthusiastic and by challenging yourself to go out of your comfort zone.

Provide suggestions to continuously improve the business in an ever-changing environment

Job skills:

You will need to demonstrate:

• Passion about your development
• Taking initiative and being proactive within a team
• Good verbal and written communication skills
• Attention to detail and good analytical skills
• Good decision-making skills
• Commitment to progressing towards CII qualifications is necessary for working within this technical team

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working.
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts

Our Ways of Working

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. 

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, members of the Stonewall Diversity Champion programme, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We have a range of employee networks focusing on gender inclusion, cultural diversity, LGBTQIA+, disability and long term health conditions (including neurodiversity), intergenerational and life stages, parents and carers, mental wellbeing, menopause support and armed forces and veterans, all supporting you to bring your best and authentic self to work.

Join us - Let’s Care for Tomorrow.