Address
Form of workOverview:
You might not be able to afford a Ferrari, but by joining Blackpool Transport, as one of our First Class Bus Drivers, your daily drive could be behind the wheel of a £250,000 state of the art vehicle.
Blackpool Transport are a leading transport operator in the UK, operating Blackpool’s network of buses and modern light-rail trams. We are on a mission to connect people, businesses, and communities to a better future – through sustainable public transport.
We don’t sit still and our vision to be the most reliable and sustainable mode of travel on the Fylde Coast by 2025 is already coming to life. We’ll soon introduce the first ever electric bus to Blackpool and have exciting plans to redevelop our historic depot on Rigby Road.
Whilst we have ambitious objectives, we’re proud to be a key part of the communities that we serve and work closely with our stakeholders, partners and customers to deliver a high-quality bus and tram service.
What we offer:
To carry out the duties of a PCV driver in a safe and efficient manner, employing such skills and knowledge as may be required. To promote the Company’s image and reputation and safeguard the Company’s revenue. Comply with all legislative requirements of the role and adhere to company policies and procedures.
Main Responsibilities
Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported,
Control the boarding, alighting and conduct of customers.
Provide a high standard of customer service at all times
Implement accident report procedures when required.
Complete and submit appropriate report forms when required.
Be familiar with vehicle equipment and its use.
Issue tickets in line with Company agreed procedures and safeguard the Company’s revenue.
Understand how to deal with customers with disabilities and treat appropriately.
Give advice about the Company Services.
Acquire knowledge of the passes recognised by the Company and deal with customers accordingly.
Keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.
Ensure that vehicles display the correct destination information.
Be alert and courteous at all times.
Take action in the case of customer illness.
Be smart and presentable whilst on duty, compliant with company dress code.
Safeguard lost property and follow the lost property procedure.
Carry out any other duties which may reasonably be requested by the inspectorate or members of the management team.
Requirement
Essential/
How Assessed
E
E
D
D
E
E
Assessment
Assessment/Interview
Assessment/Interview
Assessment/Interview
Application form/ Interview
D
D
E
Interview
Assessment/Interview
Assessment/Interview
E
E
E
E
E
Assessment/Interview
Assessment
Interview
Assessment
Interview
E
D
E
Assessment/Interview
Assessment/Interview
Interview
Come and join Blackpool & the Fylde's #1 Bus Company!!
Are you passionate about driving and committed to providing exceptional service? Do you thrive in a fast-paced environment and enjoy interacting with people from all walks of life? If so, we want you to be a part of our dynamic team as a Bus Driver!
You might not be able to afford a Ferrari, but by joining Blackpool Transport, as one of our First Class Bus Drivers, your daily drive could be behind the wheel of a £250,000 state of the art vehicle.
What we need from you
- PCV Licence and current CPC card.
- Proof of right to work in the UK.
- a full UK driving licence with no more than 6 penalty points.
- a drive for quality customer service.
- a passion for safe and courteous driving on our open roads.
Why us
Blackpool Transport are a leading transport operator in the UK, operating Blackpool’s network of buses and modern light-rail trams. We are on a mission to connect people, businesses, and communities to a better future – through sustainable public transport.
We don’t sit still and our vision to be the most reliable and sustainable mode of travel on the Fylde Coast by 2025 is already coming to life. We’ll soon introduce the first ever electric bus to Blackpool and have exciting plans to redevelop our historic depot on Rigby Road.
Whilst we have ambitious objectives, we’re proud to be a key part of the communities that we serve and work closely with our stakeholders, partners and customers to deliver a high-quality bus and tram service.
What we offer:
- With a PCV Licence and valid CPC your basic pay would be £27,000. *Based on 37 hours on the main roster
- Full and Part Time opportunities available
- Overtime is often available.
- Rail Replacement Opportunities available
- A modern and well-maintained fleet of buses
A generous benefits package includes: -
- 28 days’ holiday per year rising annually to 33 days after 5 years, inclusive of 8 public holidays.
- 'Recruit a friend' scheme.
- Free travel on all our bus and tram services (with additional passes available for a few of your nearest and dearest)
- An extensive training and development programme to ensure that you are one of the best qualified drivers on our roads and can provide an amazing customer experience.
- Learning and Development opportunities.
- Career progression opportunities.
- Paid PCV Medicals
- A BTS Bus Driver of the year scheme, with some great prizes and a chance to represent the company in the national competition.
- Enrolment into the Blackpool Transport pension scheme and access to pension advice if needed.
- Work/life assistance 24 hours a day through Unum LifeWorks
- An employee care programme for help and advice when you need it.
- Exclusive Discounts
- A smart, top-quality uniform
Job Summary
To carry out the duties of a PCV driver in a safe and efficient manner, employing such skills and knowledge as may be required. To promote the Company’s image and reputation and safeguard the Company’s revenue. Comply with all legislative requirements of the role and adhere to company policies and procedures.
Main Responsibilities
Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported,
Ensure the safety and comfort of your passengers whilst boarding, travelling and alighting.
Control the boarding, alighting and conduct of customers.
Provide a high standard of customer service at all times
Be polite and helpful to customers. Treat them with respect and show patience when required.
Drive the Company’s vehicles in a safe, legal and professional way
Maintain operating schedules without compromising safety and ensure that you are at the correct take over point at designated time.
Implement accident report procedures when required.
Complete and submit appropriate report forms when required.
Be familiar with vehicle equipment and its use.
Issue tickets in line with Company agreed procedures and safeguard the Company’s revenue.
Operate the paying in system correctly and account for all money received and paid in.
Understand how to deal with customers with disabilities and treat appropriately.
Give advice about the Company Services.
Acquire knowledge of the passes recognised by the Company and deal with customers accordingly.
Keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.
Ensure that vehicles display the correct destination information.
Be alert and courteous at all times.
Take action in the case of customer illness.
Be smart and presentable whilst on duty, compliant with company dress code.
Safeguard lost property and follow the lost property procedure.
Carry out any other duties which may reasonably be requested by the inspectorate or members of the management team.
Keep up to date with road closures, diversions or special events which may affect bus services. This is done by reading notices and listening to the on-bus radio.
Qualifications: Person Specification
PCV Driver
Requirement
Essential/
Desirable
(E or D)
How Assessed
(s) – used for short listing
Education/Qualifications/Knowledge
High school educated
PCV Driving Licence
Has received 7 hours of DCPC training each year
Knowledge of geographical operating area
Understanding of what good customer service is
Bus industry knowledge and an appreciation of bus regulations.
E
E
D
D
E
E
Assessment
Assessment/Interview
Assessment/Interview
Assessment/Interview
Application form/ Interview
Application form/ Interview
Experience
Experience of working in a customer focused role
Experience of handling cash
Professional driving experience
D
D
E
Interview
Assessment/Interview
Assessment/Interview
Aptitudes and Skills
Excellent verbal communication skills
Good numeracy and literacy skills
Aware of the importance of Health & Safety procedures
Ability to drive a vehicle to a competent and safe standard
Able to work unsupervised
E
E
E
E
E
Assessment/Interview
Assessment
Interview
Assessment
Interview
Personal Attributes
Be a good team player
Able to solve problems quickly and decisively.
Flexible approach to working hours.
E
D
E
Assessment/Interview
Assessment/Interview
Interview
