People & Culture Manager

• Office based role in Blackburn. Monday - Friday 9am - 5pm
• Salary up to £45,000 depending on experience
• Benefits include company discounts, healthcare and social events

My client is one of the fastest growing businesses in the North West, an award-winning firm who continually rank as one of the best businesses in Lancashire.
With them, we are looking for a high-performing People & Culture Manager to join our ever-growing team, at their prestige office in Blackburn.
The role provides effective leadership of the People and Culture team, ensuring a high quality, professional and responsive service is delivered with the best outcomes for our people and the people we support. People are their most important asset and so by creating a positive work environment, creating a great place to work through effective P&C practices will support organisational success and growth. 
 
Key duties & Responsibilities include;   

• Lead the People and Culture function, including compliance, building and facilities.
• Operate as the departmental P&C expert, to advise, guide and support staff and managers by providing high level people management and development support across the business.
• Oversee all employee and candidate experience from talent attraction to on-boarding right through to engagement, ensuring we are consistent, fair, and transparent at all stages.
• Develop and coach the People and Culture team, through 121’s, performance/career reviews identifying succession planning gaps, multi-skill opportunities and communication of any new learning/changes affecting the function.
• Promote our core organisational values and behaviors, ensuring these are reflected in all people-related activity to shape a positive working culture.
• Coaching managers to improve their people management capabilities and sharing best practice.
• Ensure P&C policies and procedures are compliant with employment law and regulations and keep up to date with any legislative changes which affect these.
• Ensure we are compliant and up to date with health, safety and fire audits and all recommendations are implemented.
• Key point of contact for employee relations matters and ensure robust processes are in place to manage disciplinary and grievance issues effectively, seeking to reduce the risk of Employment Tribunals or other employment related claims.
• Analyse and report on P&C metrics such as recruitment, absence rates and turnover identifying opportunities for improvement, solutions and proactively making changes to policy/process where appropriate.
• Develop and manage an organisational performance review process, capturing skills sets and competencies throughout the business; to create a company training plan to support development, to identify the right training, the talent and high performers.
• To continue with and promote our Equality, Diversity and Inclusion ambition of creating a vibrant, inclusive and diverse workforce/culture where everyone has a sense of belonging.
• Foster a culture of collaboration and continuous improvement within the team, our systems and our processes.
• To lead and co-ordinate great employee experiences and incentives through social events, charity events and well-being initiatives to achieve our aim of becoming an employer of choice.
• Collaborate with Senior leadership to ensure P&C initiatives contribute to the overall success of the company
• Driving people projects and initiatives aligned with the overall company
• Accessing the need for training and then designing and implementing training programs accordingly

To be considered for the People & Culture Manager role, you must have relevant experience in a similar role and hold the CIPD qualification to at least level 5.
To apply for the role, please send your CV to
We regret to advise that only shortlisted candidates will be contacted