People Director

Our vision is to be the most loved, progressive and responsible way to travel for generations to come, and we're looking for the people who can deliver this, every day.    

Since we took over the East Coast route, we've been changing the face of travel. Our new fleet of Azuma trains are delivering faster journey times, more space, comfort and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. We were the first and are currently the only franchised rail operator to achieve customer numbers back to pre-pandemic levels and we are leading the charge to transform rail through digital and customer focussed innovation.   

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.    

Are you on board?   

Role Overview

We are delighted to be recruiting for a People Director and are looking for an individual who shares our commitment to attracting and supporting talented individuals and promoting a diverse, inclusive and open environment that allows every member to grow their enjoyment of work, skills and career.

As our People Director, you will report directly into the Managing Director and form an imperative part of the Executive team. You will be an exceptional leader with the ability to engage, support and inspire teams across HR Operations, Employee Experience, Learning and Development and Health and Wellbeing to create an effective support function. Working closely with the executive team, you will develop and deliver a comprehensive strategy that aligns with LNER's vision and values, supports our ambitious growth plans and creates a positive work environment for both current and future colleagues.

What you'll need:

We're looking for someone who is forward thinking and has a proven track record of leading large teams and driving change. You'll also have;

• Extensive experience of working in a senior leadership capacity, being able to identify, assess and inform the executive team of issues that may affect the organisation.
• Strong people leadership skills.
• Proven track record of delivering and implementing in a large business.
• Outstanding business partnering skills at an executive level and an ability to build strong networks both inside and outside the business.
• Track record of leading and promoting continuous improvement.
• Ability to deliver tangible, bottom-line results showing strong business/commercial acumen within the organisation.
• Strong and influential communication skills, capable of representing LNER with professional and commercial external bodies.
• Strong knowledge of current and future industry trends.
• Effective stakeholder management.
• Experience of managing financial and budgetary requirements.

What will I get?

• Free travel on LNER First Class + 75% off other companies' tickets (for you & dependents)
• Discounted international train tickets (after one year's service)
• 50% discount on LNER tickets for friends & family
• Private Health Cover and Health screening
• Dental Cover
• Travel Insurance
• Generous pension scheme
• Annual cycle to work schemes
• Additional holiday leave purchase available
• Discount, savings and cashback scheme from top retailers
• Health & wellbeing schemes and discounts

What we believe:        

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

What next?        

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay! 

Start your journey here!